A Peppermint Penguin
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If and when it is either safe to do postoffice runs, or I figure out some alternative I will reopen my shop, but until then, I'm afraid there can be no deliveries.  Very sorry.

​Delivery

Posting day is usually a Monday, if a delay in sending items out will be a problem please get in touch so we can discuss it.  If there will be a longer delay I will get in touch with you.  I have listed prices here for 1st Class Royal Mail Standard, however downgrading to 2nd Class or upgrading to Signed For 1st Class is available when you reach Checkout. 

Since I receive your address when you pay by PayPal if you wish your parcel sent to a different address (eg. work), please ensure I have that info when you place your order.


All postage rates include a small fee for packaging of 50p per parcel.  

some UK addresses are being rejected by the system, so it will default to the highest rate of postage selected, if this happens and you are overcharged for a small order I will issue a refund for the difference, ASAP and PDQ and Oopsadaisy.


Lower rate, for orders up to and including £10, Royal Mail 1st Class Large Letter is £1.90

Medium orders from £10 to £20,  1st Class Large Letter is £2.35

Larger orders, over £20 will be sent Small Parcel,  1st class is £3.95
Due to Royal Mail insurance thresholds, parcels of this size will be sent Signed For, please let me know if you would like it sent to, for example,  your work address, rather than the one PayPal will provide me with.

International

Prices for sending things abroad will be sent at cost, but this will depend on the weight and size of your parcel, so I'm very sorry but I cannot give a standard price.   Please email me to let me know what you would like to order and where in the world you are so I can work out the postage.  If you wish to place an order immediately (just in case a scarce item might go out of stock) and pay the UK postage, I will hold your order while we assess how much postage will be.  If you are happy with that amount I will send you a PayPal invoice for the difference.  If it turns out to be more than you would like to pay, then the order will be cancelled and you will be refunded in full.

Other

Unicorn post is £58 per gramme, by special request.

Returns

Please see Returns Policy on Small Print Page

If your order arrives damaged, please make a note of this when you sign for the order. Photographs of the damaged order would be very helpful. 

Distance Selling Regulations
You have the right to cancel your order within 14 days. Please read Terms & Conditions for further information.
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